Legal information · Updated 8 October 2026

Privacy Policy

This notice covers onairhive.de, its staging website staging82572495824.onairhive.de, and HiveView Broadcast Monitor for macOS as described in section 9. Other OnAirHive apps and independently operated websites are not covered by the app section. App privacy choices and deletion information are available below.

1. Controller and contact

Lars Beversdorff
OnAirHive© by LB Digital Solutions
An den Waldseen 6
16515 Oranienburg
Germany

Privacy contact: privacy@onairhive.de

For privacy questions or to exercise your rights, use the email or postal address above.

2. Website delivery, hosting and security

The website runs on WordPress and is hosted through Hostinger. When your browser requests a page or file, technical data is processed to deliver it, maintain availability and detect or investigate abuse. This can include your IP address, request time, requested URL, HTTP status, browser and operating-system information and the referring page where supplied by your browser.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interests are secure, reliable website delivery and the prevention of misuse. Providing the technical connection data is necessary to access the website; without it the requested page cannot be delivered.

Hosting and infrastructure providers process this data for website operation. Log data is retained for the operational troubleshooting and security investigation period and removed when it is no longer required. Records relevant to a specific incident may be retained until that incident and related legal claims have been resolved. Retention therefore depends on the purpose, incident status and applicable legal requirements.

Provider information: Hostinger Privacy Policy and Hostinger Data Processing Addendum.

3. Cookies and our own privacy settings

We use a locally hosted privacy-settings component adapted from our own Kefalonication consent implementation. It is operated by us and does not connect to a third-party consent platform. It is not the commercial Cookiebot service.

The current website has no optional analytics, advertising pixels, newsletter forms or embedded third-party media. There are therefore no optional categories to accept. Clicking “Save settings” only records that you have saved the current essential-only settings. It does not grant consent to future analytics or advertising.

Under Section 25(2) TDDDG, storage or access strictly necessary for a service expressly requested by the user does not require consent. Saving your explicitly selected privacy settings serves this purpose. The associated processing is based on Article 6(1)(f) GDPR: respecting your settings and presenting consistent privacy information.

Storage used by the public privacy-settings component
Name	Purpose and contents	Lifetime
`oah_privacy_preferences`	First-party cookie on onairhive.de. Stores the notice version and save time after you select “Save settings”. Contains no advertising identifier. Sent only over HTTPS; SameSite=Lax.	180 days from saving, or until you remove it.

Use “Cookie settings” in the footer to reopen the panel. “Forget saved settings” deletes this cookie. “Close without saving” does not create it. You can also remove cookies in your browser. If browser storage is blocked, the website remains usable and the preference may be requested again.

WordPress authentication and security cookies may additionally be used when an authorised administrator explicitly signs in. Public visitors do not need a WordPress account. The public site does not use local storage for analytics or advertising.

If optional services are introduced, we will update this notice and request any legally required consent before activating them. Any such consent can be withdrawn for the future without affecting the lawfulness of processing before withdrawal.

4. Images, fonts and external services

The logo, website assets and privacy-settings code are served from this website. Typography uses fonts available on your device. We do not load Google Fonts, Google Analytics, Google Tag Manager or Hostinger Reach on the public website. No radio streams, videos or social-media feeds are embedded.

External links in these legal pages load the linked provider’s website only when followed. That provider then processes connection data under its own privacy notice.

5. Email enquiries

If you contact us by email, we process your email address, name if supplied, message and any attachments to respond. The legal basis is Article 6(1)(b) GDPR for enquiries concerning a contract or steps requested before a contract, and Article 6(1)(f) GDPR for other correspondence, based on our legitimate interest in responding to requests.

Our email and IT service providers may process correspondence to deliver and secure it. We retain correspondence until your enquiry has been resolved and it is no longer needed for follow-up or the establishment, exercise or defence of legal claims. Where statutory retention duties apply, the relevant records are retained for that statutory period under Article 6(1)(c) GDPR. You decide which information to provide; without contact details or enough information we may be unable to respond. Please do not send unnecessary sensitive information.

5a. App support and feature requests

When you submit the support form, we process your email address, selected app, request type, subject and description. You may also provide your name, app version, device, operating system, reproduction steps and expected behaviour. These details are used to investigate problems, consider feature requests and communicate with you. Required fields are marked in the form; without them we cannot reliably handle your request. Do not submit passwords, payment details or unnecessary sensitive information.

Requests are saved in a private WordPress support inbox accessible to authorised administrators and sent to support@onairhive.de through our mail infrastructure. No public ticket page is created and no acknowledgement email is automatically sent to the submitted address. The on-screen reference confirms storage of your request, not delivery of an email.

The legal basis is Article 6(1)(b) GDPR where support relates to your use of our apps under a contract, and Article 6(1)(f) GDPR for general enquiries and suggestions. Our legitimate interests are helping users, resolving defects and improving our software. This is not marketing consent.

Inbox records have a 180-day retention period and are removed by scheduled daily cleanup. Related email correspondence is handled as described in section 5. Hosting backups follow the hosting provider’s backup lifecycle; deletion from the active inbox does not immediately erase existing backups.

To prevent abuse and duplicate submissions, the server processes your connection IP address into a keyed, hourly changing digest and stores short-lived counters and random form-token references. The support component does not store the raw IP address with your request. These temporary records are scheduled for deletion after two hours. The legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in keeping the support service available and preventing spam. The form uses no third-party CAPTCHA, analytics or additional cookies.

For questions about your support data or deletion requests, contact privacy@onairhive.de and include your reference if available.

6. Recipients and international processing

Recipients are the hosting, infrastructure, email and IT service providers needed for the purposes above, persons authorised to maintain the website, and public authorities where disclosure is legally required. We do not sell visitor data or share it with advertising networks.

Service providers may use subcontractors or support locations outside the EU/EEA. Where this involves a transfer subject to Chapter V GDPR, an applicable adequacy decision or appropriate safeguards, such as the European Commission’s standard contractual clauses, are required. Hostinger describes its processing and subcontracting arrangements in the documents linked above. You can contact us for information about safeguards relevant to your data and how to obtain a copy.

7. Your rights

Subject to the applicable conditions, you have the following rights under the GDPR:

Access to your personal data and information about its processing (Article 15).
Correction of inaccurate data (Article 16).
Erasure and restriction of processing (Articles 17 and 18).
Data portability for eligible consent-based or contractual automated processing (Article 20).
Objection, on grounds relating to your particular situation, to processing based on Article 6(1)(f) GDPR (Article 21).
Withdrawal of consent at any time where processing is based on consent (Article 7(3)).
A complaint to a supervisory authority, especially in the country of your habitual residence, place of work or the alleged infringement (Article 77).

You can contact the controller above to exercise your rights. We may need proportionate information to verify your identity before disclosing personal data.

The supervisory authority for Brandenburg is Die Landesbeauftragte für den Datenschutz und für das Recht auf Akteneinsicht Brandenburg, Stahnsdorfer Damm 77, 14532 Kleinmachnow, Germany. Email: Poststelle@LDA.Brandenburg.de. Authority contact information.

8. Automated decisions and updates

This website does not make decisions about you based solely on automated processing with legal or similarly significant effects, and does not use advertising profiling. We will update this notice when the website’s processing changes. The date above identifies the current version.

9. HiveView Broadcast Monitor for macOS

This section covers the Mac App Store version of HiveView Broadcast Monitor, also referred to as HiveView for macOS, including its available editions and trial features. It supplements the website and support information above. It does not describe other OnAirHive apps or their future features.

9.1 Data use and purposes

HiveView is a media-monitoring application. It does not require an OnAirHive account and does not include advertising, cross-app tracking, usage analytics or automatic uploads of diagnostic reports to OnAirHive. We do not sell app users’ personal data or use their media for advertising. Local processing on your Mac is distinct from sending information to us.

Media and sources: HiveView processes video, audio, source names, stream addresses and technical stream metadata to discover and display sources, monitor their status, and provide recording, snapshots and outputs when you enable those features. Source media is not automatically uploaded to OnAirHive.
Workspaces and preferences: Source definitions, addresses, layouts, presets, window assignments and preferences are stored locally to restore your workspace.
Credentials and trial information: The app uses the macOS Keychain for ONVIF camera credentials and the local one-time Broadcast Trial record. Credentials entered for external sources are used to authenticate with the endpoints you configure. URLs and exported configurations may themselves contain sensitive information; review them before sharing.
Diagnostics: The app processes technical status, errors and performance information for monitoring and troubleshooting. Diagnostic reports may include source names, connection information and details of your setup. Exported reports remain under your control and are not automatically sent to our support team. If you choose to send a report, sections 5 and 5a apply.

9.2 Network connections and recipients

NDI and ONVIF discovery, camera connections, tally/control services and multiview outputs communicate on the networks you select. HLS, RTSP, SRT and web sources connect to the addresses you configure. Relevant devices, stream servers and website operators can receive your IP address, connection requests, authentication information and protocol/control data needed for the connection. User-enabled media outputs transmit media to the selected receivers. HiveView uses the NDI runtime for media transport; third-party license notices are included with the app.

A web source you add may load third-party resources, run scripts or use cookies within its web session. HiveView’s embedded web view uses a non-persistent website data store. This does not stop the selected website or its providers from receiving network requests or processing data under their own privacy notices. The website cookie settings on onairhive.de do not control external websites or streams opened inside HiveView.

You choose the sources and receivers, which may be inside or outside the EU/EEA. Their operators’ privacy practices and retention rules apply to information they receive. Do not connect to sources or enable outputs unless you are authorised to process and share the relevant media. We do not operate a cloud relay or cloud workspace synchronisation service for the app’s core monitoring functions.

9.3 Apple purchases and diagnostics

Apple handles App Store purchases, subscriptions and payment information. HiveView obtains product information and verifies App Store transactions and entitlements to enable purchased features, restore purchases and determine subscription status. HiveView does not receive your payment-card details or Apple Account password. Purchase and subscription records held by Apple are governed by Apple’s Privacy Policy.

Apple may process App Store, TestFlight and device diagnostic information according to your Apple settings and its notices. Where Apple makes crash reports or feedback available to us, we use that information to investigate faults and improve reliability, not for advertising. This is separate from an automatic diagnostic uploader within HiveView.

9.4 Legal bases and retention

Where we process personal data to provide app functionality, verify access to purchased features or fulfil a support request related to your contract, the legal basis is Article 6(1)(b) GDPR. For troubleshooting, service security and voluntary general feedback, it is Article 6(1)(f) GDPR; our legitimate interests are reliable software and effective support. Where processing requires your consent, it is based on Article 6(1)(a) GDPR and you may withdraw that consent for the future. Statutory recordkeeping, where applicable, is based on Article 6(1)(c) GDPR. Device permission prompts control access to device functions and are not a blanket consent to unrelated processing.

Saved app settings and workspaces remain on your Mac until you change or remove them. Keychain entries can remain after uninstalling the app. Recordings, snapshots, exported configurations and diagnostic files remain in the locations you selected until you delete them; uninstalling HiveView does not delete these exports or your backups. Temporary playback and web-session data are used for the relevant session rather than as an OnAirHive cloud archive. macOS diagnostic records follow the operating system’s retention settings. Information you send to us for support follows sections 5 and 5a; Apple retains its own records under its policies.

9.5 Your choices, deletion and contact

Disconnect or remove a source, stop a recording and disable outputs or control services to stop the associated activity.
Manage HiveView’s Local Network permission in macOS System Settings where that permission is offered. Restricting access can prevent network discovery or playback.
Remove saved settings and sources using the available app controls, and delete recordings, exports and backups from their storage locations. Saved camera credentials and trial entries can be removed using macOS Keychain Access. Contact us if you need help locating remaining local app data.
Manage or cancel subscriptions through your Apple Account’s subscription settings. Uninstalling HiveView or deleting local data does not cancel a subscription.
No OnAirHive account is created by this app, so there is no OnAirHive app account to delete. To request access, correction or deletion of personal information held by us, or to withdraw consent you have given to us, email privacy@onairhive.de. The rights and complaint options in section 7 also apply to app-related processing. We cannot remotely erase files on your Mac or records held independently by Apple or a stream provider.

For technical help, use our support page or support@onairhive.de. We will update this policy before introducing materially different app processing, such as an OnAirHive account, cloud synchronisation or analytics, and obtain any consent required for that processing.